Consumer Search successfully joined Mystery Shopping Providers Association (MSPA) as a corporate member in April 2007.

 

MSPA is the largest professional trade association dedicated to improving service quality using anonymous resources. With over 150 member companies worldwide, its diverse membership includes marketing research and merchandising companies, private investigation firms, training organizations and companies that specialize in providing mystery shopping services. Its member companies work with their clients to establish mechanisms to measure and improve levels of service.

 

Over the past 25 years Consumer Search has conducted a number of research projects in form of mystery shopping. With the accumulated experience Consumer Search is proficient in the field and capable of becoming a member of MSPA.